Shipping Policy
At Jillian Desk, we strive to provide our customers with fast, reliable, and secure shipping for all of our products. Below are the details regarding our shipping process, including shipping options, fees, and delivery times.
1. Shipping Locations
We ship worldwide to most countries. The availability of products may vary by location, and we may be restricted from shipping certain items to some regions.
2. Shipping Methods and Fees
Shipping fees vary depending on the destination, size, and weight of the products. For a precise shipping cost, please enter your shipping address during checkout.
- Standard Shipping: Our standard shipping option is available for most destinations and is the most economical option. Delivery times depend on your location and range from [5] to [7] business days.
- Express Shipping: For faster delivery, we offer express shipping for select locations at an additional cost. Estimated delivery time is [14] to [24] business days.
3. Order Processing Time
Once your order is placed, it will typically be processed within [4] business days. Please note that orders placed on weekends or public holidays may experience slight delays.
4. Delivery Time
- Domestic (Local): For orders, delivery typically takes [7] to [14] business days after processing.
- International: For international orders, delivery times vary by location but typically take [15] to [30] business days after processing.
Please note that unforeseen circumstances (such as weather, holidays, customs, or logistical issues) may delay delivery. We strive to keep you informed of any delays.
5. Cash on Delivery (COD)
We accept cash-on-delivery as the only payment option. For COD orders, the payment will be collected when the item is delivered to you. Please ensure you are available to make the payment upon delivery.
6. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number (if applicable). You can use this number to track your order’s progress online.
7. Customs and Duties
For international shipments, please note that customs duties, taxes, or import fees may apply based on the destination country’s regulations. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information regarding these fees.
8. Incorrect or Missing Address
It is your responsibility to provide an accurate shipping address. If an order is returned to us due to an incorrect or incomplete address, we may charge an additional shipping fee to resend the item.
9. Shipping Issues or Lost Items
If your order is delayed, lost, or damaged during transit, please contact us immediately at info@allpapershub.com. We will assist you in resolving the issue, but we are not responsible for any delays or damages caused by the shipping carrier.
10. Contact Us
If you have any questions or concerns about your order, shipping, or delivery, please contact our customer service team at info@allpapershub.com. We are here to help!